VerQy Posted August 31, 2018 Share Posted August 31, 2018 Hi. I posted before i cant launch the launcher.. but idk why.. I installed the net framework, c++ 2015 set scheme to windows 7 aero... its still not working.. the launcher stops every time i start it.. and without it i cant play bgs and arena... please help somehow Link to comment Share on other sites More sharing options...
Technical Support Seanone Posted August 31, 2018 Technical Support Share Posted August 31, 2018 (edited) Hello :bye: For the correct works game and launcher, must be installed: • Service Pack 1 for Windows 7 / Service Pack 3 for Windows XP example for verification: right-click on My Computer>Properties [spoiler=Windows 7 Service Pack 1] [spoiler=Windows XP Service Pack 3] • DirectX End-User Runtime Web Installer • Microsoft Visual C++ 2005-2017 x86_x64 Note: Before installing "Microsoft Visual C++ 2005-2017 x86_x64", uninstall from your computer Microsoft Visual C++ 2015 and Microsoft Visual C++ 2017 Control Panel>Uninstall a program [spoiler=here uninstall] • For Windows 7/8.1/10 Microsoft .NET Framework latest version. For Windows 8 Microsoft .NET Framework 4.6.1. For Windows XP Microsoft .NET Framework 4. • Update for Universal C Runtime (for Windows 8.1 and previous versions) and already have set a default browser in your operating system. • Before launch set standard Windows Aero schema if you use Windows 7. Edited September 3, 2018 by Seanone 1 Link to comment Share on other sites More sharing options...
VerQy Posted August 31, 2018 Author Share Posted August 31, 2018 I tried everything from this... still keeps crashing.. every time i run it Link to comment Share on other sites More sharing options...
Developers Scorp Posted August 31, 2018 Developers Share Posted August 31, 2018 Hello, can you please screenshot this error message (when launcher crashes)? Link to comment Share on other sites More sharing options...
Technical Support Seanone Posted September 1, 2018 Technical Support Share Posted September 1, 2018 I tried everything from this... still keeps crashing.. every time i run it This is a new instruction, not the one you read earlier. Install all programs that are suitable for your operating system. 1 Link to comment Share on other sites More sharing options...
VerQy Posted September 3, 2018 Author Share Posted September 3, 2018 I dont need to screenshot it.. its not an error message... its the window when the program stops working... thats all... i installed all the programs... except the update for universal c runtime.. i open it and it does nothing.. i had it opened for 4 hours and nothing.. except that i done everything Link to comment Share on other sites More sharing options...
Technical Support Seanone Posted September 3, 2018 Technical Support Share Posted September 3, 2018 Go to connect to your computer through TeamViewer, try together repair the problem start TeamViewer, write here ID and Password 1 Link to comment Share on other sites More sharing options...
Technical Support Seanone Posted September 3, 2018 Technical Support Share Posted September 3, 2018 again write Password 1 Link to comment Share on other sites More sharing options...
VerQy Posted September 3, 2018 Author Share Posted September 3, 2018 Thx man.. ty for making it work.. for your time and help.. i think i never saw a more nice admin :)) now i can play Bgs and arenas with my friends on the server 1 Link to comment Share on other sites More sharing options...
Technical Support Seanone Posted September 3, 2018 Technical Support Share Posted September 3, 2018 Thx man.. ty for making it work.. for your time and help.. i think i never saw a more nice admin :)) now i can play Bgs and arenas with my friends on the server Thank you very much =) I'm not an administrator, i regular user the problem is fixed on Windows 7 Service Pack 1 (64-bit version), complex actions: Removing the Microsoft .NET Framework 4.7.1 and replacing it with the latest version for the time being. Microsoft .NET Framework 4.7.2 Microsoft Visual C++ (in this case, 2017 x86 / x64) and a single package replacement for Microsoft Visual C ++ 2005-2008-2010-2012-2013-2017 Redistributable DirectX End-User Runtime Web Installer has already been installed. Link to comment Share on other sites More sharing options...
Developers Scorp Posted September 3, 2018 Developers Share Posted September 3, 2018 can you please screenshot this error message? I dont need to screenshot it. Ok. But I see Seanone solved your issue, Thread Closed. Link to comment Share on other sites More sharing options...
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